The short version: We only collect your name and email address when you sign up for our free resources or buy our products. We never sell your data. We never spam you. You can unsubscribe anytime.
01
Who We Are
No Agency Needed is a UK-based digital resource for trades and small businesses. We operate at noagencyneeded.co.uk and sell digital products via Gumroad.
If you have any questions about this policy, contact us at hello@noagencyneeded.co.uk
02
What Data We Collect
We only collect information you actively give us. This includes:
- Your name and email address — when you sign up for a free resource or newsletter via our website forms
- Purchase information — when you buy a product via Gumroad. Gumroad handles all payment processing and we do not store card details
- Basic usage data — standard analytics about how people use our website (pages visited, time on site). This is anonymous and cannot identify you personally
We do not collect sensitive personal data, financial information, or data from children under 13.
03
Why We Collect It
- To send you what you asked for — free guides, checklists and resources you signed up for
- To send you our newsletter — weekly straight talking marketing tips for trades and small businesses. Only if you opted in
- To process purchases — so we can deliver digital products you've bought
- To improve our website — anonymous usage data helps us understand what's useful
We will never use your data for anything you haven't agreed to.
04
Who We Share It With
We use a small number of trusted third-party services to run our business:
- MailerLite — our email marketing platform. Your name and email are stored here to send you newsletters and free resources. MailerLite Privacy Policy
- Gumroad — our digital product platform. Handles purchases and product delivery. Gumroad Privacy Policy
- IONOS — our website hosting provider
We never sell, rent or trade your personal data to any third party. Ever.
05
How Long We Keep It
- Email subscribers — we keep your data for as long as you remain subscribed. Unsubscribe at any time and your data is removed within 30 days
- Purchase records — kept for 7 years as required by UK tax law
- Website analytics — anonymous data retained for up to 26 months
06
Your Rights
Under UK GDPR you have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — ask us to correct any inaccurate data
- Deletion — ask us to delete your personal data
- Unsubscribe — opt out of marketing emails at any time using the unsubscribe link in any email we send
- Object — object to us processing your data in certain ways
- Portability — request your data in a portable format
To exercise any of these rights, email us at hello@noagencyneeded.co.uk and we'll respond within 30 days.
07
Cookies
Our website uses minimal cookies. These include:
- Essential cookies — required for the website to function correctly
- Analytics cookies — anonymous data to help us understand website usage. No personal data is collected
We do not use advertising cookies or tracking cookies. You can disable cookies in your browser settings at any time.
08
Security
We take reasonable steps to protect your personal data. Our website uses HTTPS encryption and we use reputable third-party platforms with strong security standards.
No internet transmission is 100% secure, but we do everything reasonable to protect your information.
09
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date. We recommend checking back periodically.
10
Contact Us
Any questions about this privacy policy or how we handle your data:
No Agency Needed
Email: hello@noagencyneeded.co.uk
Website: noagencyneeded.co.uk
If you're unhappy with how we've handled your data you have the right to complain to the Information Commissioner's Office (ICO) — the UK's data protection regulator.